Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-la-feria-texas.primarycareaid.com (referred to as “Elderly Care La Feria Texas,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, and interacting with our services.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our data processing practices when:

  1. Users engage with our applications and services as authorized users.
  2. Individuals visit websites linked to this Privacy Policy.
  3. We communicate with users through various channels, such as emails, newsletters, phone calls, or text messages.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
  2. Payment Information: Data related to financial transactions, including payment method details, billing addresses, and transaction history.
  3. Financial Information: Personal financial records, if voluntarily provided for specific services or promotions.
  4. Purchase Information: Details about products or services purchased through our platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means: user input forms, account settings, browsing activities, order processes, surveys, and automated tracking technologies. Additionally, we may receive personal data from third-party sources when users choose to link their accounts or provide such information.

Cookies

We utilize cookies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website, like secure log-ins.
  • Preference Cookies: Remember user preferences, such as language settings.
  • Analytics Cookies: Track and analyze user behavior to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

To protect your personal data, we have implemented robust security measures:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected data from a minor, please contact us immediately, and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification: The right to request access to your data and make corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your personal data under specific circumstances.
  • Restriction: Limiting the use or processing of your data in certain situations.
  • Data portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection and non-discrimination: Objecting to the processing of your data and being free from discrimination for exercising these rights.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to valid requests within the legally required timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be clearly communicated through our website, and updated policy versions will be posted here.

Contact Information

For any questions, concerns, or requests related to privacy:

We value your trust in our commitment to data protection and will continue to ensure the security and privacy of your personal information.